Smith Security technician Alvin Lopez installs a security system control panel at a Weslaco business. (VBR)

Personal Touch Secures Customers

  As technology races ahead by leaps and bounds, one thing never changes when operating a business. In the end it’s all about customer service. Across the Rio Grande Valley there are several locally owned companies offering residential and commercial security systems, and they all say their success is grounded in connecting with customers. Unlike some national security companies that contract with sales representatives and service technicians, these businesses take…

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